Delivery Update

Here at Kate of Kensington we believe in transparency and honesty - that includes when we’ve fallen short of both yours and our expectation. Unfortunately, items purchased in the Seconds Sale have been delayed due to an overwhelming response to the sale and COVID related staff shortages. Rest assured we will be providing you with all the support you need to keep track of your package as it is moved along.

What’s Next? Your order is being processed by our team and will be dispatched the moment it is ready. Should you have any questions or concerns regarding your order then please do not hesitate to contact our friendly customer service team on - 020 7096 1058

We sincerely apologise for this delay and we are working hard to make sure your package is delivered to you as soon as possible.

As a small business, we appreciate your patronage and we have put steps in place to ensure clear communication and delivery expectations for future sales.

 

Thank you for your continued support and understanding,

Kate of Kensington.